Privacy Policy

What information do we collect, how do we collect, how is the information used?

We may collect, store and use the following kinds of personal data.

Information about your computer and about your visits to and use of this website, applications, and orders places (including pages viewed). The links you click on the site, the number of times you access the page, and any such browsing information.
Information relating to any transactions carried out between you and us on or in relation to this website, applications, walk-in’s, pick up requests, including information relating to any purchases you make of our goods or services and information related to the geographical locations from where the services have been availed by the customers for their orders, delivery.
Information that you provide to us for the purpose of registering with us (including name, address, phone number, email address).
“Laundry Hub Nepal Pvt. Ltd.” will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or any combination thereof. The Site may contain links to other Web sites. “Laundry Hub Nepal Pvt. Ltd.” is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Double Click cookie) together to inform, optimize, and serve ads based on someone’s past visits to the Site.
“Laundry Hub Nepal Pvt. Ltd.” will use your personal information to provide personalized features to you on the Site and to provide promotional offers to you through the Site and other channels. “Laundry Hub Nepal Pvt. Ltd.” will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. “Laundry Hub Nepal Pvt. Ltd.” will use this information to preserve transaction history as governed by existing law or policy. “Laundry Hub Nepal Pvt. Ltd.” may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of “Laundry Hub Nepal Pvt. Ltd.” for the purpose of creating additional features on the website, applications, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behavior and transactions.
“Laundry Hub Nepal Pvt. Ltd.” will not use your financial information for any purpose other than to complete a transaction with you. “Laundry Hub Nepal Pvt. Ltd.” does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services, you’ve requested and such information is necessary to provide these products or services the information may be shared with “Laundry Hub Nepal Pvt. Ltd.’s business associates and partners. “Laundry Hub Nepal Pvt. Ltd.” may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary. In addition, “Laundry Hub Nepal Pvt. Ltd.” may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

Cookies: Our site, applications use Cookies. Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact on the usability of many websites, including the Laundry Hub Nepal Pvt. Ltd. Web site.
Using your personal data: Personal data submitted on this website, applications will be used for the purposes specified in this privacy policy or in relevant parts of the website and applications. We may use your personal information to:
1. Administer the website.
2. Improve your browsing experience by personalizing the website.
3. Enable your use of the services available on the website.
4. Send to your goods purchased via the website, and supply to your services purchased via the website.
5. Send statements and invoices to you, and collect payments from you.
6. Send you general (non-marketing) commercial communications.
7. Send you email notifications that you have specifically requested.
8. Send to you other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications).
9. Deal with inquiries and complaints made by or about you relating to the website. We will not provide your personal information to any third parties.
Disclosures: We may disclose information about you to any of our employees, officers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose information about you:
1. To the extent that we are required to do so by law.
2. In connection with any legal proceedings or prospective legal proceedings.
3. In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk). Except as provided in this privacy policy, we will not provide your information to third parties.
Security of your personal data: We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We will store all the personal information you provide on our secure (password – and firewall-protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password.
Policy amendments: We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
Your rights: You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee. You may instruct us not to process your personal data for marketing purposes by email at any time. It will take 7 Working Days to Process your request.
Updating information: Please let us know if the personal information which we hold about you needs to be corrected or updated.
Contact: If You have any questions about this privacy policy or our treatment of your personal data, please write to us by email at care@laundryhub.com.np or by post to LAUNDRY HUB NEPAL PVT. LTD. Thadodhunga Dhobighat ward number 3, Lalitpur, Nepal.

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